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What do I need to use your service? |
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How can I record my Dictations? |
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Does your company provide Digital Handheld Recorders? |
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Can you accommodate my office report format? |
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Are you HIPAA compliant? |
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What is your Turnaround Time? Or How soon can I get back my transcribed records? |
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What are your rates? |
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How do I pay? |
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What is a 65-Character Line? |
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Why you use 65-character line? |
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Do you charge for standard text? |
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Do you customize reports to client formats? |
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How do you assure Quality? |
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How can I contact you in case of any problem? |
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How can I start a free trial? |
What do I need to use your service? | |
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All you need is a computer and an Internet connection to work with us. You can record dictations in our toll-free telephone dictation machine OR you can use your personal digital recorder. |
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How can I record my Dictations? | |
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Toll Free telephone | |
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1. Dial: 866-609-5916 | |
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2. Enter your ID number followed by the “#” key and Enter the account PIN number followed by the “#” key (sign-up for a free trial to get your ID number) |
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3. After recording beep, please mention your name and start recording your dictation. |
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4. Simply hang-up to close recording or use other functions (more dictation machine functions like pause, rewind, launch a new dictation, etc. will be provided with free trial information) |
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Digital Recorder | |
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1. Record dictations in your digital recorder | |
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2. Transfer dictation files to your computer | |
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3. Simply email these to our email address or put it on our secure FTP site |
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Does your company provide Digital Handheld Recorders? | |
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Yes. we provide digital recorders for new clients on one year contact or you can yourself get a good quality digital recorder for approx. $200 (Olympus DS-660) from any famous online store like www.ebay.com, www.martelelectronics.com, www.ubid.com, www.amazon.com |
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Can you accommodate my office report format? | |
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Yes we customize reports to clients’ current formats. Sign-up for a free trial to send your report formats. |
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Are you HIPAA compliant? | |
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Secure Security | |
At Capitol Medical Technologies, Inc. we have 24X7 security personnel manning our office. We process the entire transcription work in our office and we don’t have any sub-contractors and hence the patient information doesn’t leave our office. Capitol Medical Technologies meat and exceed all HIPAA regulations related to electronic transmission of patient information. |
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What is your Turnaround Time? Or How soon can I get back my transcribed records? | |
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Our standard turnaround time is 12 to 24 hours. We also provide 4 hours turnaround time. |
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What are your rates? | |
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All rates are based on a line definition of 65-character with spaces and turnaround time. Only space between words is counted, while empty lines, tabs, headers, footers, standard templates and hard enters are not counted. We use standard word count utility of MS Word to calculate characters with spaces. For more clarity we can provide our daily 65-character line-count figure during the free trial. For further information or calculate your rate please check our Billing calculator. |
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How do I pay? | |
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We raise monthly invoices. You just need to send check at our company address.
Capitol Medical Technologies, Inc. 5745 Stanbrook Lane Laytonsvilles, Md 20882, USA |
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What is a 65-Character Line? | |
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All rates are based on a line definition of 65-character with spaces. Only space between words is counted, while empty lines, tabs, headers, footers, standard templates and hard enters are not counted. We use standard word count utility of MS Word to calculate characters with spaces. For more clarity we can provide our daily 65-character line-count figure during the free trial. |
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Why you use 65-character line? | |
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65-character line standardizes different font types and sizes, varying page margins and page sizes by calculating lines on the basis of characters typed in a page. |
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Do you charge for standard text? | |
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No, we just charge for the text that we type in. Any standard text e.g. normal exam that is already there in the template is not charged. For more clarity we can provide our daily 65-character line-count figure during the free trial. |
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Do you customize reports to client formats? | |
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Yes. To send your current report formats, sign-up for a free trial. | |
How do you assure Quality? | |
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We have qualified medical doctors, who have extensive healthcare and transcription experience to ensure quality as our Quality Control Managers. Our qualified and experienced medical transcriptionists are fully equipped with state of the art support software like Stedman Medical Dictionary, American Heritage, Quicklook Drug Reference etc. to consistently produce desired accuracy and speed. Our unique Quality Audit process continuously challenge and improve our operational systems to achieve optimal operational efficiencies. The corporate culture at Capitol Medical Technologies provides a unique high-spirited, friendly and creative environment to our team of medical professionals. It attracts and retains the best human resource in the industry besides providing flexibility in meeting our customer needs. |
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How can I contact you in case of any problem? | |
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You can call us at our 24 hours help line for customer support 1-866-609-5916 or at 301-560-4859 or email us at info@cmtmt.com | |
How can I start a free trial? | |
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Click here to start your Free Trial. |